group_grls

=Week 4 Group Work=

//Sandra Chabot// //Rana Mansour Anam Rafi//

__Question 1:__ a) When using // Apple's iPhone // and browsing through the applications there is no 'menu button'. This makes it very difficult to understand how to get back to the main screen, as there is no perceivable stroke displayed on the interface. Only after feeling lost and guessing, does the user realize they must press the circular button underneath the screen. b) Scrolling with the // BlackBerry Smart Phone // can be a real nuissance when there is a very long message or several messages. It can take a couple of long seconds to get to the very top or bottom of the screen. BlackBerry does have an alternative that is not made clear to the user. Personally, it was only after a year and half of having the BlackBerry that I learned (through word of mouth) that you could simply press the T key to be taken directly back to the top, and the same with the bottom by pressing the B button.

__Question 2:__ This application is very poorly designed. First of all, the diagram only illustrates the car in a 2-dimension which prevents the user from specifying the exact location of the damage. For example, what if the right door of the car was broken - the user can only click the left door. If the image was done in 3-D it would eliminate the user from having to add excessive details. Another problem we foresee is the damage being in a very specific area of the automobile, but the user is unable to access that area. Perhaps the rearview mirror is broken - A. there isn't even a rearview mirror on the car, B. if the user tries to click that area, chances it will either open up the box for the car door or not do anything at all.

As an alternative, we would have several images for the user to choose from. A view of both sides, the front, the rear, underneath, and the top. This ensures that the user can choose the correct area. If by chance the user is unsure as to what is damaged, there will also be a pop up box for this. Our redesign of the interface allows the user to choose what view of the car they would like to see.