GROUP+5

Question 1 Windows 6.1 mobile, skinny scroll bar, and small buttons make it difficult to use fingers, only stylus can be used. Numerous number of steps it takes to perform a simple task. Too much feedback. Poor visibility due to small icons. Size of icons cannot be changed. Iphone OS, can only read warmth from fingers. People who cannot use fingers cannot use the device. Poor affordance, it cannot adapt to users with disabilities.

Asking people to describe the damages may be difficult to do for some customers, especially those who are not to familiar with car parts. Thus when they click on the image of the car it should have a drop down menu of the possible problems that may occur with that part, and a link to identify the location of the part. The image only shows an external view of the car, a car has several other components, where numerous things may go wrong, so there should be other categories included, such as interiors, chassis, engine, and electronics. Some components of this option may be limited to advanced users

Question 2 Andrew Nguyen, Dipika Bedi, Kiranjit Arora